Didgeridoo Webshop Terms & Conditions and Privacy Policy

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These terms and conditions apply to the sale of all goods offered on this site as well as to the browsing of Aboriginal Art & Instruments websites. (hereafter AA&I) No variations to these conditions shall be binding unless agreed in writing between the authorised representations of AA&I and the customer.

 

Disclaimer

AA&I, its employees and any party involved in creating, updating and delivering this website assume no responsibility and are not liable for any damage whatsoever arising out of the use of this website, including, without limitation, any direct, incidental, consequential, indirect or punitive damages.

AA&I is not responsible for any damage arising from personal information transmitted to you from this website, including all personal details and information. By using and/or browsing this website you agree to this disclaimer.

 

Privacy

AA&I will treat any information transmitted for publication on this site as non-confidential.

All other information sent to this site not intended for publication, such as order details and e-mail addresses will be treated as confidential by AA&I.

Under no circumstances will AA&I sell or supply this information to third parties without your written permission.

If you wish to be removed from our database, please send us an email to unsubscribe.

 

Security

AA&I uses a third-party internet payment provider, Buckaroo, to protect your credit card information during the payment transaction. Credit card information is protected by an SSL code inscription. None of this information is given by the payment service provider to AA&I.

This means: we do not keep a record of your credit card details at all.

 

Copyright

 

A. Copyright of the data on the website

 

1. Personal use.

All content within this website including but not limited to text, sound files, graphics and photos is the copyrighted property of AA&I, unless otherwise stated. You may use this information for your personal use and supply any of it to any third party, providing you include the exact text of below copyright note.

If you publish any of the contents of this website anywhere, we kindly request you advise us by email which data you are using and where you will be publishing it. IMPORTANT: We request you clearly mark any such files or info with this exact text:

©AA&I, for rights reserved and granted see www.aboriginalart.nl/copyright 

Should you fail to show our copyrighted files with the copyright note as mentioned above, we reserve the right to take legal action for damages resulting from commercial breach of our copyright.

 

2. Commercial use.

No information from within this site may be used for commercial purposes without prior written consent from AA&I. For said permission to use any of our copyrighted material for commercial purposes please email us, in most cases we will be glad to give such permission.

We do however not hesitate to take legal action in case of commercial copyright infringements and will claim damages and costs from the infringer.

 

B. Copyright of Aboriginal Artwork on our products.

Both AA&I and artists presenting work on the AA&I site retain their own copyrights. Therefore, the copyright of any art on our products including but not limited to didgeridoos, canvas or any other medium is not sold with the product. Such copyright stays with either AA&I or the artist, or is shared by both. In no case does the buyer of our products have any rights to produce prints and/or any other reproductions for any commercial purpose without prior written consent from the artist (unless AA&I is the sole copyright holder) and AA&I, and we reserve the right to take legal action for damages resulting from commercial breach of this copyright.

 

Warranty

In the event of detection of any defect or flaw upon delivery, said defective article shall be returned to us within thirty (30) days of said claim, and AA&I will repair or replace, at their discretion, any articles sold which are determined by AA&I to be defective in materials or workmanship.

In addition to the benefits conferred in this warranty AA&I warrants to help the purchaser with advice in the event of problems with or damage to any products sold under these terms and conditions.

This limited warranty does not cover any personal injuries, mechanical damage or any other damage or injury due to misuse, neglect, accident, normal wear and tear, abuse, improper use or improper maintenance, or damage due to exposure to the weather or exposure to a chemical environment

The purchaser agrees to contact AA&I before returning goods under this warranty to receive a return authorization. Damages should be notified to us within 5 day’s after delivery!

This is necessary for insurance claims.

 

Freight and insurance

The customer agrees to pay all freight, shipping and crating charges from the time of dispatch of the goods from AA&I by carrier and until delivery to the customer.

All freight charges quoted include a basic insurance. In the event of didgeridoos damaged in transit, the customer can either return the instrument to us for repair (or have it replaced free of charge) or have it repaired locally and receive up to a E100 or US$100 towards the cost of such repair.

In the case of a didgeridoo getting lost in transit, we will replace it with a similar instrument of equal value free of charge. All other goods will be replaced free of charge.

 

Availability of Goods

In the case of any other product besides authentic didgeridoos being temporarily out of stock, AA&I will inform the customer and supply as soon as new stock is available.

 

Errors and Omissions

Even though extensive care has been taken with the preparation of all information on this site, AA&I will not be held responsible for typographical errors or other errors and omissions regarding prices or any information given.

 

Orders

We are confident you will be extremely pleased with your purchase; however, should you be in any way dissatisfied, please contact us to discuss your concerns and arrange a possible return. It is your right to cancel the contract within a minimum of 7 working days without giving any reason and without penalty, except the cost of returning the goods. We will refund within 30 days of cancellation. Also, if we for any reason fail to deliver your order within thirty (30) days, you have the right to cancel your order immediately, unless prior arrangements have been made.

Unfortunately, due to the nature of the goods, should they be marked in any way, we must reserve the right to invoice you for a replacement or the full amount of any consequential repair. We hope you can appreciate why this is a necessity.

For further information on your rights, codes of practice and general advice on shopping on-line, please see the EU Distance Selling Directive.

 

Payment

You are advised that for all orders, payment is required before dispatch.

 

Prices

All prices quotes are in Euros or US dollars. The amount charged to your credit card bill is based on the exchange rate on the day that your bank or credit card company processes the transaction. The prices obtained in currencies other than the Euro or US$ by using the built-in currency converter are to be used as a guideline only and may vary to the actual exchange rate used on the day of charging the order.

 

Customs Duty

Your order may be subject to the customs fees and import duties of the country to which you have your order shipped. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country. You should contact your local customs office for further information. 

Most of our customers have not been required to pay customs or import tax. Our goods are usually categorized as ‘indigenous handicrafts’ or something similar under customs laws applicable to most of AA&I’s customers. Windblow instruments

If you are asked to pay import tax, you may be able to get this ruling changed by pointing out the nature of the goods.

AA&I does not accept responsibility for payment of import tax should it be levied in the customer’s country. In this event, the customer is fully responsible for payment of locally imposed import tax.

 

Shopping Cart Info

If you want to cancel your order or remove an article from your shopping cart, click on the shopping cart button and then on the button ‘remove item’. Once your shopping cart is empty, you’ll have cancelled your orders. When you have completed your order, click on the button ‘proceed’ to continue to payment by credit card or bank transfer. 

Once you have paid, the instrument will be reserved and you’ll be notified by email that your order has been placed, and when you can expect it to be delivered to the address you have given to us. You will also receive a confirmation of your details. 

If you have any questions, you can of course always email us. info@aboriginalart.nl

 

 

 

 Aboriginal Art & Instruments - Paleisstraat 137 - 1012 ZL Amsterdam - Tel +31 (0) 20 4231333